Comments on: Zingotel

By: JKokumo

JKokumo — Sat, 23 May 2009 12:00:00 +0000

I was with Zingotel for 4 years I ahd problems every month with receiving calls. I decided to cancel via email no response, then I called and left a message. No response. They charged my card and I called again and left a message. Then called my bank and advised them that Zingotel was not authorized to charge my account and they credited my account. I have not heard from Zingotel and at this time I can not access their website. I am hoping my account will not be charged next month but who knows. It does appear they have shut down shop….

By: Dan

Dan — Tue, 21 Apr 2009 12:00:00 +0000

Same problem with canceling the service. It’s kept bill me for another 9 months. I finally had to contact my bank to put a stop on my account. It then started to charge my debitcard again 6 months later, even my expiration date had changed. It’s been over two years now, all at a sudden I have gotten a charge of $221.20 from Zingotel again. I had to explain it to my bank. at first my bank would refund me and saying that I had to contact Zingotel first. But, I’ve had it because their is no one to pick up the phone at the constumer service. And, I have gotten rid off my debit card for all for this bank account for just in case sometimes down the road…. It’s a nightmare un-ending..! I mean my right is being so violated!!!! it is not even safe to put my own money in my own bank. I could have overlooked it and this thief had the hand on my bank account. Don’t give out your card numbers!!! You will get it!

By: avis

avis — Fri, 19 Dec 2008 12:00:00 +0000

STAY AWAY from them. Anyone who is using this, wait until you cancel. You will not be let off the hook. I cancelled the service, not billed for about 8 months and lo behold… they just started taking money from my credit card every month… If you give your card, just try to remove it from the website. YOU CANNOT. It looks like deleted but when you refresh, there it is again. They will not let go of your card.. BEWARE!!!

By: Naina

Naina — Thu, 18 Dec 2008 12:00:00 +0000

The worst customer service ever I have seen. There is this one female who is the only contact point. I have been trying to claim my refund from past 4 months but every time they ask me to call after a week. You would never want to get stuck with this terrible company and their services.

By: Kent

Kent — Thu, 04 Dec 2008 12:00:00 +0000

I wrote a review a few May of 2008, and this is a followup. The service quality keeps getting worse, I am done with this service. It has gotten to be a joke. The service gets worse and worse. I have had nothing but problems, where we find out the service is not even working and we are missing all of our calls. We call in and they supposedly fix it, and a few days later we have no service. They keep telling us to unplug the phone modem and restart it, but it doesn’t work still. I would not recommend Zingotel to anyone. Run the other way. It is a waste of money and not worth your time.

By: Angel

Angel — Tue, 20 May 2008 12:00:00 +0000

The people giving Zingotel a high rating must be spamers from Zingotel. The place is a total ripoff!!! I cancelled the service and they kept billing me!! Everytime I contaced Customer Service they told me they would send me my money . . . six months and no money. Don’t sign up!!!

By: Kent

Kent — Thu, 01 May 2008 12:00:00 +0000

We have had Zingotel for over a year now. It works most of the time and generally call quality is pretty good. But occassionally it is terrible where you hear echoing. Over the last year and 4 or 5 months the phone service has been down a half dozen times for 1 or 2 days. On several occasions I have had service people from India call me in the middle of the night about service and they didn’t seem to get I was on the other side of the globe. I also paid for a second phone number with a local that often does not work the way it is supposed to, where callers just go straight to the internet based voicemail. I am still with Zingotel though, mainly because of the price, and most of the time it works.

By: Adam

Adam — Mon, 24 Mar 2008 12:00:00 +0000

Terrible company with awful reliability and customer service that is even worse. Made the mistake of porting my POTS line to this provider and it took over 4 months for them to release the ported number.

By: Elissa VonGinger

Elissa VonGinger — Tue, 27 Nov 2007 12:00:00 +0000

This service rocks!!! Who else will provide you with a free VOIP adapter – zingotel does. Try walking in to your local BestBuy or FutureShop, you’ll end up paying over $80 just for the router/voip device. These guys will ship it to you for free, on top of that, you get a local number in any city throughout canada (or US). I’m from Edmonton now here in Vancouver, I even got an Edmonton number so that my friends can call me on a local number – how sweet is that? Last time I checked, why cell phone plan was charging me extra for all add-on features like voicemail and stuff. With these guys, everything is included. Compared to the digital phone stuff they offer here, this service beats everyone hands down in price. I got friends set up with this company in Europe and because of free in-network calling, all calls are free. Don’t replace your home phone, use this as an add-on for long distance

By: Angela DiJango

Angela DiJango — Thu, 22 Nov 2007 12:00:00 +0000

Excellent service on the business side. We set up an asterisk based system with a company called MirrorPort in Toronto and have our service set up with ZingoTel. For under $50 a month, we can make up to 8 simultaneous callss at the same time, voicemail and all features included and more. We even set up an 800 number for under $5 a month – awesome deal!