VOIP Reviews:

ViaTalk Reviews

ViaTalk is an internet phone service that provides a range of special features to its customers, such free ViaTalk to ViaTalk calls.

You can use your adapter whilst on-the-go which allows you to make cheap calls where-ever you have access to a broadband internet connection, call hunt and the ability to access your voicemail remotely via a tollfree phone number.

ViaTalk also offers the ability to make calls using your ViaTalk account on your PC or laptop using their softphone phone software.

Click here to visit the ViaTalk website

Service Quality:

(3.00)

Prices/Features:

(3.33)

Overall Rating:

(2.33)

Number of reviews: 6

Jan from Ohio gave an Overall Rating of:
Reviewed on: 05 July 2008

ViaTalk will NOT fix my service.

I saw in their forums that I'm not the only one that cannot connect a call and gets disconnected instantly when answering an incoming call.

No one will even respond.

Dan from Massachusetts gave an Overall Rating of:
Reviewed on: 15 August 2007

I call the customerservice 3 times without them being able to give me a promished ship date. After the 3rd phone call 3 weeks from my order date I tried to cancel. Two day after sending multiple cancel my order emails on my 4th phone call to customer service I find out they have shipped my equipment. Too late as I have signed up with Vonage.
So if you want to speed up ViaTalk response then just say cancel my order.
Now I will have to do battle just to return their equipment.
Do not do business with ViaTalk

terrance from michigan gave an Overall Rating of:
Reviewed on: 21 July 2007

Lured by the buy 1yr get 1yr FREE which cost $222 w/equipment. Service just the same as vonage which was $10 more per month for their top phone package. Overall cant tell the difference from vonage or landline! well worth it.........

angela cook from auburndale fl gave an Overall Rating of:
Reviewed on: 17 July 2007

We had to get another phone carrier. Customer support is a nightmare--long, long, waits or depend on email which could take up to 24 hrs response. The dial tone off and on, could take 3 or more attemps before it connected. We had background noise, static, dropped call, voice mails that dropped words and couldn't understand, echos, and calls going right thru to voice mail when we were available. We had people calling us that were told it was not a working number. Altogether, it was unreliable and extremely frustrating. Without a cell phone, there were numerous times we would have had a problem. A friend called me the day my new service was installed and asked what we'd done to the phone because it was the sound was so improved. Guess we got taken.

Tony from Maine gave an Overall Rating of:
Reviewed on: 05 November 2006

ViaTalk emphasis their service level and features and they do deliver on them. However, whilst they offer some great features and flexibility I have found that there pricing is a bit unfair e.g. To get their $15.95 p/m unlimited calls within US & Canada deal you will need to commit to a two year contract.

So, I didn't feel comfortable with this contract length and I just pay month by month which is still a pretty good deal. Overall, I am satisfied with ViaTalk.

Jeremy from Kentucky gave an Overall Rating of:
Reviewed on: 04 November 2006

I searched long and hard to find a voice over IP service that provides the most amount of features and most importantly the features I NEED.

I decided to sign-up with ViaTalk because they offer the best voip features of any internet phone provider I have seen, hands down. On-the-go calling and tollfree voicemail has changed my life and saved me heaps of money. I use my ViaTalk account instead of my cell phone where possible.

ViaTalk isn't the cheapest voip service available, BUT, if call quality and flexible features are important to you, than it's worth every cent to use ViaTalk.

ViaTalk Reviews

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