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Welcome to VOIP Mentor

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With the ability to slash phone bills in half, it's no wonder thousands of people are signing-up with VOIP telephony services everyday. But where to begin with this new technology? Well, that's where this site can help!

On VoipMentor you can read the voip reviews from real users of some of the best residential VOIP services available. You can also add your own reviews to share your experiences with the community.

Each provider is rated out of five for their service quality (incorporating both call quality/reliability and customer service), call prices/plans and an overall rating to summarize the user experience with that VOIP provider.

Latest user reviews of VOIP services:

Rich Reamer from Crofton, MD gave JoiPhone an Overall Rating of:
Reviewed on: 02 July 2009

omg, stay away from these people

Issue 1: Slow phone service -- after you dial any number, you wait a good 8-12 seconds before getting anything, ie "ringing or busy"

Issue 2: Their "terms of service" say you have "unlimited usage" but they deemed that I was "abusing" the system -- and forced me to switch to a $34 a month business plan, or they would charge me a violation fee of $200. So I had to switch, nice.

Issue 3: If you prepay or pay ahead, you WONT get any refunds past the first 30 days of service.

Issue 4: Email ONLY contact to billing department, who is also slow in responding, about 2-4 days turn around. Plus you always get these "we already responded to email" messages also.

Issue 5: Email ONLY contact to phone number transfer group, even worse slow or no response issue.

Ended up dumping them for fios and phone service with verizonm for $53 a month.

steve tucker from Tampa Florida gave Lingo an Overall Rating of:
Reviewed on: 01 July 2009

I've had Lingo for a few years. Not one problem with the actual service. Call quality has always been fine, but I've always had the highest speed broadband available at the time ( Now Fios). Lingo has more features (included the really cool advanced forwarding per number not line) than companies like Vonage ( which I tried). My only complaint would be the customer service!

JKokumo from Phoenix, AZ gave ZingoTel an Overall Rating of:
Reviewed on: 23 May 2009

I was with Zingotel for 4 years I ahd problems every month with receiving calls. I decided to cancel via email no response, then I called and left a message. No response. They charged my card and I called again and left a message. Then called my bank and advised them that Zingotel was not authorized to charge my account and they credited my account. I have not heard from Zingotel and at this time I can not access their website. I am hoping my account will not be charged next month but who knows. It does appear they have shut down shop....

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